FAQ

Beyond is a powdered, gaming energy supplement. A sugar-free and natural nootropic formula, that offers a healthier and long-lasting surge of energy, focus and endurance. 

NRG stands for Energy!

Beyond was specifically created for the gaming community. But that doesn’t mean others can’t take advantage of the benefits to Beyond. Many of our customers have found Beyond to be beneficial in other tasks where heightened focus and energy is required. Whether you’re a streamer looking for a boost on long sessions, a competitive gamer that needs to sharpen up focus, or just to kickstart your day at the office. Beyond is here for you.

To register your interest as an influencer/content creator, head over to our community page where you can find a link to apply.  

You’ll need to sign into your account if you want to see or track your orders. If you receive a message that says your email address/password isn’t recognised, there’s a few things worth checking: 
– Make sure you are using the same email address and password you registered with. 
– If you can’t remember your password, click on the ‘forgotten password’ link on the sign in page. You’ll be prompted to enter your email address and we’ll send you an email with a link that will allow you to create a new password for your account. 

If your issue isn’t password related, here are a few things you should check. 
– Make sure that the ‘Block all cookies’ function is disabled on your browser’s settings 
– Make sure that you don’t have any content blockers installed. 
If after this you still having trouble signing in, contact our Customer Support Team on the following email address: support@beyondnrg.com 

If you’ve forgotten your password, follow these steps. 
 
– Head over to the sign-in page at the top right-hand corner of the website.
– Click the forgot password link and enter your email address. 
– We’ll email you a link directly to your registered email address to reset your password. 
  
Having trouble finding the email? 
We recommend checking your spam or junk folders if you can’t find the email. 

We’ve put several measures in place to avoid any impact on delivery times, and we’ll communicate any unexpected delays as soon as possible. 
You can still place your orders and shop as usual. We’re taking measures to ensure that the shopping experience remains unchanged. If you have any additional questions, feel free to contact our Customer Support Team who will be happy to assist.  

We usually respond within 48 hours. Please note, Bank Holidays and busy periods may cause a slight delay. 

We do! Look for the chat icon in the bottom corner of any page on the website. Alternatively, head over to our ‘contact’ page to get in touch. 

Once your order is complete, you will receive an email invitation from Trustpilot asking you to leave a review. We encourage reviews and value your feedback as it helps us to improve and evolve as a brand. Don’t want to wait for the invitation? Click here.