Shipping Terms

Royal Mail Strikes

Due to the recent Royal Mail strike action, customers are experiencing delays of up to 2 – 3 weeks. Please use one of our alternate shipping methods.

Delivery

Free standard delivery (UK only) for orders over £40.

Free next working day delivery (UK only) for orders over £75.

Free international shipping via DHL for orders over £100 *EU & USA only

We ship to most countries and always aim to expand our shipping range as it becomes available to us.

Please check with your local customs for any customs charges or restrictions that may be incurred.

Beyond are not responsible for any customs charges or any customs restrictions.

Unfortunately, we do not deliver to PO Box addresses, including military.

Our team do not work Bank Holidays, so orders placed on a holiday are sent the next working day.

Sachet delivery

We offer a reduced delivery cost on UK sachet only orders*. Rates and delivery times are as follows:

Delivery cost – £1.99 – UK Mainland 2-3 working days (can take up to 5)
Reduced delivery is available on up to 12 individual sachets.

Orders containing more than 12 individual sachets or other items from the Beyond store will be charged the standard delivery rate.

Please double-check you’ve provided the correct address when checking out. Unfortunately, if the wrong address is provided, we are not responsible for orders being delivered to the wrong address. Due to our fast processing times, we are unable to amend orders after they’ve been placed.

*Reduced delivery is NOT available on Build your own sachet boxes.

Standard delivery (UK only)

Our Standard UK courier is Royal Mail. Orders with ‘standard delivery’ are sent with the 48h tracked service and will arrive in 2-3 working days. The delivery cost is £3.99. Some areas of Scotland and Northern Ireland may take 3-5 working days.

Orders placed after 3 pm will not ship until the following working day. If you do place an order after 3 pm on Friday or at the weekend, you won’t receive your confirmation until the following working day. This will be the Monday (unless a UK Bank Holiday falls on that date). If you place your order on a Thursday after 3pm you should not expect your order to arrive until Tuesday.

Next working day delivery (UK only)

You should receive your order on the next working day if placed before 3pm Monday – Thursday. For orders placed Friday – Sunday please see table below. Delivery cost is £6.99. Some areas of Scotland and Northern Ireland may take 2-3 working days. Highlands and Islands may take 5-7 working days.

Our courier will send you an email or text message on the day of delivery with an accurate delivery window.